💙 My Favorite Hello Hardest Goodbye Pet Photo Frame

Shipping in the United States

We know how important it is to receive your items. With that in mind we try our best to give you as much guidance as possible as to when it is leaving our warehouse and the timing of transit to your address.

Our items typically leave our warehouse 1 to 3 business days after you placing your order.

Transit times typically range from 1 to 7 days depending on your location and shipping method used. 

In the case that shipping tracking is not showing as active, please contact us at [email protected]. (This does occasionally happen.) We will promptly contact the shipper to confirm status. If we do not receive active tracking time from them after contact within 2 business days, we will set up a replacement shipment.

International Shipping

Please contact us on specific times. Times vary widely due to your location and the method of shipping.

Returns (Non-damaged items)

We want you to love your decor from us, so we have a return policy that is good for 30 days after your purchase.

Return to us for a refund of the paid price of the product, this does not include original shipping. (See below about our special help we provide to share in the cost of return shipping.)

Here's how it works:

- Package up your item(s). Be sure to include your order information so we can properly handle your return.